My work is the page you land on when you enter a workspace: "Everything with your name on it." It gathers the open tickets that concern you in four tables, without filters to set. Workspace users and client users get the same page, each seeing only tickets they may see.
Before you start
No permission is needed. Open My work in the sidebar, or press g m anywhere in the app.
The four tables
The tables appear in this order, each with its count in the heading:
| Table | A ticket appears here when |
|---|---|
| Assigned to me | It is open and you are its assignee |
| Due soon | It is open and its due date is today or within the next seven days, whoever it is assigned to |
| Reported by me | It is open, you are its reporter, and it is not assigned to you |
| Watching | It is open, you are a viewer on it, and you are neither its assignee nor its reporter |
Each table shows up to 50 tickets, newest activity first, with the same columns as the Tickets list: Id, Title, State, Assignee, Due, and Updated. An empty table says "Nothing here."
Rules
- Open tickets only. Closed tickets disappear from every table; closing a ticket assigned to you is how it leaves your list. Archived tickets are hidden too.
- One table per ticket, mostly. A ticket assigned to you shows under Assigned to me even if you also reported it or watch it. Due soon is independent: a ticket due this week appears there as well as wherever else it belongs.
- Overdue tickets stay. A ticket past its due date is not "due soon" anymore, but stays under Assigned to me, Reported by me, or Watching with its date marked overdue. Use the Tickets list with Due = overdue to see every overdue ticket.
- Watching means viewer. You watch a ticket by being shared into it or mentioned in a comment. There is no separate follow button. See Share a ticket with viewers.
- Client users. A regular client user sees the tickets they reported and the ones shared with them; an elevated client user assigned to tickets on their project sees those under Assigned to me. Estimates and billing clients are not shown.
- Keyboard. Move through the rows with Tab and open a ticket with Enter. The j and k row shortcuts belong to the Tickets list and boards.
- API.
GET /api/w/{slug}/myreturns the four lists asassigned,reported,watching, anddueSoon. The MCP toolget_context_packgives an AI agent a similar overview. See the API reference.
Examples
Monday morning: open My work, work through Due soon first, then Assigned to me. A ticket you reported last week and handed to a colleague sits under Reported by me until it is closed.
A client user logs in and sees under Reported by me the two requests they sent, each with its current state, and under Watching the ticket a colleague at the same client shared with them.
Common problems
- A ticket I am working on is not listed. It is either closed, archived, or not assigned to you. Ask to be set as assignee, or find it in Tickets.
- A ticket I reported shows under Assigned to me, not Reported by me. A ticket assigned to you is listed once, under Assigned to me.
- Due soon shows tickets that are not mine. The table lists every ticket you may see that is due within seven days; filter the Tickets list by Assignee = Me and Due = Due within 7 days for your own.